Virgin Casino

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Virgin Casino Bonuses & Reviews

Virgin Casino (VirginGames.com/casino) is owned by the Virgin Group whose gutsy motto is “Having Fun in that Unique Virgin Way.”  We can’t say we got the greatest first impression based on the website alone, especially when compared to the loads of competition out there.  That said, we all know it’s the casino itself that counts, not the website.  One thing that sets Virgin Casino apart is that there is no download version available – only an instant Flash version (see more on this under software).  The casino is licensed by the Alderney Gambling Control Commission.  US players are not accepted.

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Software & Games

 

Virgin Casino is powered by Wagerworks, and as mentioned above, this casino is only available in instant mode.  This could really appeal to Mac users and players who prefer not to download, as since it’s all they do, the Flash version functions well, compared to the instant versions of downloadable casinos which never compare to the actual software.  The graphics here are quite impressive considering it’s in instant mode.

There are a plenty of games to choose from at Virgin Casino, in categories such as Blackjack, Roulette, Slots, Keno, Scratch Cards, Roulette, Baccarat, Caribbean Stud Poker and many more.

Bonuses and Promotions

 

It’s extremely tricky to locate the Promotions for this casino, a definite pet peeve of ours as if you have to look to find it, how will it jump out at this casino’s potential players?  We finally located them, in a small font on a long menu, under “Casino Promotions.”  The general Welcome Bonus is about average here, but a great thing is they also have a Welcome Bonus for High Rollers as well as another one made specifically for Blackjack players.     However, at least with the general bonus, the casino asks that you make your first deposit, then meet the wagering requirements of 25 times the deposit, and only then will they add the bonus.  This is very unusual as normally the point of the bonus money is to “play only” toward meeting such requirements.  Lastly, you can pretty much only play Slots and a few other games to meet these.  As we always recommend, read about the strings attached to the various “free money” offers, and if you don’t want to be bound to such rules, request to have your bonuses blocked.

Other bonuses here include a Reload, daily promotions like “Cash Pot Tuesday” and a unique V-points system.

Customer Service Support

Virgin Casino has an extremely comprehensive FAQ section.  They also list a few phone numbers, one email address and have Live Chat from the website, although using it requires entering an email address.

Safety and Security

The casino uses “3D Secure” to safeguard your information, followed by a sophisticated Firewall system which keeps your details protected once they are on the casino’s server.  They say that they encrypt the details when necessary but don’t specifically mention the use of 128-bit encryption technology.

Casino Profile
USA Players: No
Established: 2016
Currencies: USD, EUR, GBP, CAD
Languages: English
Countries Banned:
Payment Options
  Deposit Withdraw
Visa Delta
Neteller
PayPal  
Visa Electron  
Visa  
MasterCard  
Maestro  
Wire Transfer  
Contact Information
Email:
Support: help@virgingames.com
Phone:
UK: 0800 915 6060
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