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Thebes Casino Bonuses & Reviews
Thebes Casino (ThebesCasino.com) takes Egypt as its central theme, which is not a bad idea, although in our opinion the website can use a minor makeover. They boast an exclusive VIP system with lofty levels you can aspire to such as the Crystal Room, Club Titanium and Black Diamond. This casino is one of the few around that accepts US players, so if you have been looking for an exotic place to call home, you may have found it here. The casino is fully licensed in Costa Rica, and displays excellent information about its security procedures. However, one thing we must mention as it struck us as extremely strange, is the casino’s seeming to have practically no promotions. There is no mention anywhere about a Welcome Bonus, and the “Promotions” page only speaks of a “4th of July” tournament which expired a month ago.
Software & Games
Thebes Casino runs on Top Game software, one of the newer platforms currently taking the industry by surprise. Once you download this software, it will run itself effortlessly. Some special features about this software include the ability to play several games at once, as well as some game tutorials.
There are Progressive Games here that can get rather huge. Also offered is an array of other favorites such as Classic Slots, Video Slots, Blackjack, Baccarat, Craps, Keno, Video Poker and Roulette of course!
Bonuses and Promotions
We were thoroughly unimpressed when we clicked on the Promotions page only to find mention of a “4th of July” special which occurred more than a month ago. Does this mean there is no Welcome Bonus? It appears not, as we searched around under “Getting Started” only to find instructions on how to download the software and even on the home page there is no mention at all of receiving any sort of Sign-Up bonus. This makes us more than scratch our heads, as we reiterate the casino’s definite mention of a good VIP Club and of course…we hope what is at least an annual “4th of July” promotion.
Customer Service Support
We continue what is becoming our scathing review by discussing the support options available. Although there is mention of Live Chat being available once you download the software, this option definitely doesn’t exist on the website. There is a toll-free number listed for players in the US as well as a fax number with a Las Vegas area code. The only other option is to fill out an email form with your contact details and question. You can choose to send it to “general,” “marketing,” “affiliates,” or “development.” The casino guarantees you will hear back within 48 hours.
Safety and Security
Thebes Casino at least seems to take its players’ security concerns seriously, employing 1024-bit RSA key exchange encryption technology as well as 448-bit Blowfish technology. Such technology ensures your financial and personal details will remain safe as they travel between the casino’s server and your private computer. Once they are with the casino, they continue to be protected by the most sophisticated firewall systems available today.