Mandarin Palace Casino

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Mandarin Palace Casino Bonuses & Reviews has a unique feel to it, with a classic Asian fan design on its website, creating an atmosphere that is exotic, stylish and reminiscent of the allure that is the Orient. They are part of The Genesys Technology Group, which joined the industry in early 2009. The site boasts a little bit too often that they are the best to be found online (considering their toddler status) but reviews seem to be favorable and they do have all the industry standards in place in terms of security and licenses.

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Software & Games runs on the BetOnSoft Software, meaning the games you choose to play will have rich, clear and crisp colors, as this software in particular is a stand out when it comes to 3D graphics. The software can be downloaded in English, French, German and Italian. The games to be enjoyed here include Progressive Jackpots, table games like European and American Roulette, Blackjack, Baccarat, Craps and 3 Card Poker. They also have Classic Slots, Video Slots, Video Poker and Keno a mong other games.

Bonuses and Promotions

The Welcome Bonus here is standard and a one-time thing (only on the first deposit, as opposed to spread out over several first deposits as many sites have begun to do). The terms and conditions of the bonuses are explained clearly on the link just below the bonus. Although these can change at any time, be sure to check the games permitted to meet the bonus’s wagering requirements. Currently Slots and Keno a re the only two games that count at 100%, while Blackjack and Craps counts for 5%. Other games count at 10% to 50% to be sure to see where you favorite game lies. These are high percentages in comparison with other sites, many of which have Blackjack counting at a mere 2%. They also have a loyalty program, which currently rewards players with 250 points for every $10 wagered. Points can be redeemed for bonuses or accumulated and used toward merchandise.

Customer Service Support has an efficient live chat available right from the website. It connected instantly and a representative introduced herself within seconds and was very helpful and wrote out answers instead of bombarding us with pasted paragraphs answering questions we had not asked. They also have an email address and toll-free phone numbers available for several countries.

Safety and Security is licensed in Curacao in the Netherlands Antilles. They promote a fair gaming policy and use a Random Number Generator which is proven to randomly produce results in every single bet placed. They operate out of Malta, South Africa, Australia and the UK. They use CSS (a coordinated 3-tier security system) made up of 1) Advanced Security Technology 2) Transactional Integrity Safeguards and 3) a Strict Privacy Policy. They also use what nearly all sites use today, 128-bit encryption which ensures the transfer of personal and financial date arrives to their server via safe and secure Internet transmission. They also boast an excellent anti-fraud division.

Casino Video Review
Casino Profile
USA Players: No
Established: 1969
Currencies: USD, EUR, GBP, CAD, NOK, DKK, SEK
Languages: English, French, Italian, German
Countries Banned: South Africa
Payment Options
  Deposit Withdraw
Visa Debit
Direct Bank Transfer
PrePaidATM Card  
Contact Information
USA: 888 793 6477
Canada: 888 793 6242
UK: 008000 203 3333
Australia: 0011 8000 203 3333
Europe: 008000 203 3333
888 793 6482
Canada: 888 793 6474
UK: 008000 204 4444
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