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Lucky Red Casino Bonuses & Reviews
LuckyRedCasino.com is part of the Club World Casinos group and runs on cutting-edge Real Time Gaming (RTG) software. Its home page is welcoming and enticing, and avoids the overly busy and “too much information” feeling gotten on many sites today. It is instead clean, classy and clear, making a great overall impression on us. The casino is licensed by the Curacao Gambling Control Board, a self-governing unit under the Kingdom of the Netherlands.
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A point made clear by the support representative was that players may only redeem one coupon for the first deposit (the Slots one or the Blackjack/Video Poker one). If BOTH are redeemed (which sounds like it’s physically possible to do), all bonuses and winnings will be considered void.
Software & Games
The casino runs on Real Time Gaming, so if you have a PC you can easily download the software. If you prefer not to download, or if you use a Mac, you can also use their “instant play” flash version which does not require installation. Playing at LuckyRedCasino.com allows you access to the RTG network’s Progressive Jackpot pool, which has been known to reach the millions. They also have smaller “in-house” video slot jackpots which pay out less but are lower key.
The casino also has more than 70 slot machines, which include the classic 3-reel kind as well as the modern video slot. Not a slot fan? LuckyRedCasino.com also has both European and American Roulette, Blackjack, Baccarat, Craps, Pai Gow Poker, Red Dog, Caribbean Stud, Let’em Ride, Tri Card Poker, Vegas 3-card Rummy and Caribbean Hold’em.
Bonuses and Promotions
The Promotions page was the first weakness we found on this website. Whereas the First Deposit Bonus is usually the first thing pushed and promoted, this page starts by explaining how comp points work. It then goes on to talk about Continual Bonuses (coupons for a myriad of games), Weekly Bonuses (date specific so constantly changing) and upcoming Holiday Promotions.
“Special Promotions” is where you need to click if you want the details of the First Deposit Bonus, which is one thing if you’re a slots player and another if you prefer Blackjack o r Video Poker. This page also explains daily Weekday bonuses, Weekend bonuses and Refer-a-Friend bonuses. The wagering requirements for the slot bonus received are relatively standard, but when we asked for the requirements for the bonus that allowed Blackjack, about 12 sentences were sent our way. In short – many games are not allowed and the wagering requirements are double for this bonus, so as usual, do your homework before making your choice.
Customer Service Support
There is online chat support available directly from the casino’s website. Although it asks you for a lot of information when you click the icon, you can get through to the representative by simply inputting a first name. The rep asked us which casino we were asking about, so you are obviously reaching support for the entire network and not just this casino. That said, the answers given were clear and helpful and the level of English was good. The website also has a toll-free number listed directly on its homepage.
Safety and Security
LuckyRedCasino.com outlines its security procedures in its “security” page, and they are indeed up to par. The casino maintains a strict policy that personal information entrusted with them will not be shared or sold to any third party. They also use a super version of SSL, as it’s certified by Secure Server Certification Authority Verisign, which will make sure your personal and financial information travels safely from your computer to the casino’s server.
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- Casino Profile
USA Players: Yes Established: 2013 Currencies: USD, EUR, GBP Languages: English Countries Banned:
- Payment Options
Deposit Withdraw MyPaylinQ InstaDebit Neteller MoneyBookers ECO Card CLICK2PAY Visa MasterCard ACH Wire Transfer Check
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- Contact Information
USA: 1 866 513 0857
USA: 1866 728 5443
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