Euro Grand Casino

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Euro Grand Casino Bonuses & Reviews

Euro Grand Casino made its debut in 2006, which may explain its name, since this was when many companies decided to no longer accept US players.  The home page is a bit interesting, with a big and beautiful photo of a woman’s eye reflecting a roulette table.   The Welcome Bonus of up to 1000 is advertised alongside this image, and boxes adorn the rest of the home page with all this casino has to offer.  It is our opinion that this website is too busy and overwhelming, and could be improved by the motto “less is more,” through organizing and prioritizing what sort of first impression they want to make.

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Software & Games

 

Euro Grand Casino is one of the lucky ones to run on Playtech software, which was one of the first companies to wow the world with its sophisticated online casino platform.  With years of experience under its belt, any technical problems which existed in the beginning have long ago been settled.  Players can expect state-of-the-art sound and graphics here, and for Mac users or players who prefer not to download, an instant Flash version is also available.

There is no shortage of games on offer here at Euro Grand Casino.  Exciting choices include Progressive Games, Scratch card games, Live Blackjack and Roulette, Slots, Arcade Games, Video Poker, Card Games and Table Games such as craps, Sic Bo and several types of Roulette, including a 3D version.

Bonuses and Promotions

 

The casino offers a 100% or 300% Welcome Deposit for new players.  Why would anyone take the 100% and not the 300%?  This demonstrates the casino’s professionalism in that they recognize and respect its customers – bonuses come with wagering requirements, so the bigger the bonus the more betting necessary to meet these, and many players fail to understand these terms and wind up furious when they go to withdraw.  This casino offers a small bonus and a bigger bonus, and clearly states such requirements in plain sight below the offer.  As if this isn’t already impressive, the play through requirements and only 12 times the bonus amount, as opposed to the usual 25 or 30.

The casino also has a Welcome Bonus for mid rollers, high rollers, a second deposit bonus, an alternative payment method bonus, a refer-a-friend bonus and a comp points system for its loyal players.

Please be sure to clarify which games count toward meeting wagering requirements, should you choose to accept bonuses.  Favorite games such as Blackjack and Roulette usually have different terms, and this site is no exception.

Customer Service Support

Euro Grand Casino has a “Getting Started” page for its new players as well as an FAQ section.  Of course, if the answer you are looking for cannot be found on either of these pages, you can rest assured there are plenty of support options available.  Three phone numbers are provided on the support page, as well as a general email address for queries.  Additionally, Live Chat is available 24 hours a day once the software has been downloaded.

Safety and Security

The website has a “Privacy and Security” page, but this oddly doesn’t mention the use of SSL Encryption, a technology employed by most sites today to give peace of mind regarding the transfer of sensitive information.  If this is a concern for you, contact the support team to ask what they use, as they do most likely use such technology, and should therefore add this to their page as soon as possible.

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Casino Profile
USA Players: No
Established: 2016
Currencies: USD, EUR
Languages: English, French, Czech, Danish, Dutch, Norwegian, Polish, Romanian, Russian, Spanish, Swedish, Chinese, Finnish
Countries Banned:
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Contact Information
Email:
Support: support@eurogrand.com
Phone:
Canada: 1-866-200-2169
UK: 0808-1203-507
International: +632-756-7881
Fax:
+632-756-7929
Canada: 1-866-278-7896
UK: 0800-520-0602
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