21 Nova Casino

21 Nova Casino (21NovaCasino.com) entered the scene in 2009, as the replacement and much-improved version of 32 Vegas Casino, which had been established in 2008.  Thus, fans of 32 Vegas went from being disappointed to being thrilled with the launch of 21 Nova Casino.  The casino is owned by the William Hill Online Group (WHG International) and is licensed in the British jurisdiction of Gibraltar.  Highlights of the site include Live Dealer games, and several alternatives of Blackjack a nd Poker.  The welcome techno tune and female’s accented voice going over what they offer may be found irritating to some players.  US players are not accepted here.

21 Nova Casino runs on Playtech software, which means you can expect off-the-charts gaming quality.  Considered to be one of the groundbreaking leaders in online casino software development, Playtech’s wealth of experience in the industry means you will not have to deal technical problems possible with other software providers, as these were all dealt with and fixed years ago.  You can expect amazing graphics and superior sound when playing here with the easy-to-download software.  However, if you are a Mac user or prefer not to download, there is also an instant Flash version available.

21 Nova Casino has Live Dealer games available such as Blackjack, Roulette, Baccarat and Sic Bo.  The casino also has more than ten Progressive Games, from slots to arcade to poker games.  They also have all the traditional Casino Games for your enjoyment: Blackjack, Roulette, Baccarat, Craps, Slots and Video Poker.

This casino offers a First Deposit Bonus for regular players as well as for High Rollers.  The wagering requirements are currently 25 times the bonus amount, which is relatively low in this industry, as they are normally at least 30 times the bonus plus the deposit amount.  Of course, these can change at any time.  The casino then has a Second and Third deposit bonus for returning players.  Additionally, they offer a bonus if depositing with an alternative method, a refer-a-friend Bonus and have a VIP Club for their most loyal players, which is based on a comp point system. 

Do remember that when clarifying wagering requirements for the bonuses, to also clarify which games are permitted to meet these to ensure you can withdraw any winnings.  The majority of sites today allow certain games such as slots to count at 100% while other favorites such as Blackjack t o count at 5% or even less, if it all.  Educate yourself to avoid surprises down the road.

21 Nova Casino indeed offers customer support, although the options appear somewhat limited in comparison with some of its competitors.  There is no FAQ page on the website, and the help page only gives out one general email address and two phone numbers.  There is Live Chat available 24 hours a day once the software is downloaded.

This casino does not have a Privacy Policy page or Security page of any sort.  Their home page offers one paragraph regarding this issue, and in this it is stated that customers can rest assured all transactions will remain safe and secure.  They say they employ the most advanced internet security technologies, but no mention of 128-bit SSL encryption is mentioned, which is now considered standard and thus expected in this industry.  Our hope is that this company will work to make this part of its website as informative as the other sections are.