Casino mate

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Casino mate Casino Bonuses & Reviews

Casino-Mate.com is a member of the Vegas Partner Lounge Group which means Microgaming software a nd plenty of industry experience. They are also fully licensed under Kahnawake in Malta. Given both of these facts, we were surprised to find the home page less than impressive, if compared to the myriad of competitors out there. It’s busy and distracting with some graphics looking like they are photos pasted in with some very old-fashioned technology.

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Software & Games

Casino-Mate.com runs on the Microgaming software, one of the best in the industry, and thus guarantees impeccable graphics and impressive sound. This software has features like Auto Play, Game Analysis and Game Strategy. You can choose to play games in the Flash version or in the free Download version. There are more than 550 games to choose from - and that – even for this industry, is saying a lot. These include Table Games, Video Poker, Progressive Jackpots and Video Slots.

Bonuses and Promotions

Casino-Mate.com has a different sort of bonus on offer – they will give you 2000 “FREE” and 60 minutes to play it with, but be sure to read the long explanations about how this works. Only some of it is transferable to your real money account and there are many rules about what is needed to withdraw winnings, how the wagering requirements work, and what games are allowed to meet them. After taking advantage of this “FREE” cash, there are many options available for what offer to go for next. These really depend on what sort of player you are, so be sure to check them out thoroughly to make this tough decision. They also have a Loyalty Program, which works by earning points. They have four levels – Blue, Silver, Gold and Platinum, and for every ten credits wagered, you will receive one point. Different games have different rules, so be sure to read the page that explains this for full details.

Customer Service Support

There is Live Chat available 24/7 from the website. There is also an email address listed and several phone number for many countries. Be sure to ask questions clearly, as when we asked if you could play Blackjack (in reference to which games were allowed to meet the Bonus wagering requirements), the answer was “yes we do have Blackjack” in general. The real answer is that Blackjack only counts 2% toward wagering requirements.

Safety and Security

Casino-Mate.com has an excellent page explaining just how players personal information is kept within the casino’s “vault.” They guarantee it will not be shared with anyone that is not affiliated with Casino-Mate.com. 128-bit Encryption (SSL) is the method used to ensure information travels safely from your your computer to the casino’s server. This method is the same one that banks worldwide employ when exchanging information with their clients.

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Casino Profile
USA Players: No
Established: 2016
Currencies: USD, EUR, GBP
Languages: English
Countries Banned: United States of America, France
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Contact Information
Email:
Support: thecasino@vegaspartnerlounge.eu
Phone:
Canada: 1866-509-1828
UK: 0800-731-4295
Japan: 00531-27-0009
Australia: 1800-0710-76
Germany: 0800-181-5917
Italy: 800-783-313
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